Ambu'Activ :

The Ambu'Activ solution, which allows our patients to receive text messages the day before and the day after treatment, has been rolled out at the Clinique de l'Essonne. This interactive communication solution between patients and healthcare professionals strengthens the role of patients in their care.

Patients undergoing outpatient treatment receive and answer a questionnaire directly by SMS with a Web Direct link, the day before and the day after their operation, to ensure real-time monitoring of their care.

The day before their operation, patients answer a questionnaire reminding them of

• The date and time they were called to the clinic
• The pre-operative protocol (fasting rules, skin preparation)
• The administrative and medical documents required

The day after the operation, the patient completes a questionnaire assessing his or her state of health since leaving the clinic:

• Pain management
• Control of post-operative nausea and vomiting, bleeding, etc.

Alerts are set according to the answers given by the patient. The outpatient department monitors patients' responses in real time and calls back those who have triggered an alert or those who have not responded.

Patients who do not have a mobile phone will be contacted by the regulation unit.